Help Center

Frequently Asked Questions

Quick answers plus 11 long-form FAQ guides (~20,000 words) on crypto recovery, timelines, payment scams, pig butchering, fees, and legitimacy—written for victims searching in 2025.

General Questions

7 Questions

Funds recovery is the process of tracing and reclaiming money lost to scams, fraud, phishing attacks, or unauthorized transactions. Our specialists use blockchain forensic analysis, legal dispute channels, and cybersecurity tools to trace stolen funds and work to return them to the rightful owner. We handle everything from initial investigation to final fund return.
Most straightforward cases are resolved within 24 to 72 hours. Complex cases involving multiple wallets, exchanges, or international jurisdictions may take 1 to 4 weeks. We provide regular progress updates throughout the entire process.
Absolutely. All client information is protected under strict confidentiality agreements. We use end-to-end encrypted communications and never share your data with third parties without your explicit consent.
We recover funds from cryptocurrency scams, CashApp fraud, PayPal disputes, Chime & Zelle scams, romance scams, investment fraud, phishing attacks, fake broker platforms, and lost wallet/private key recovery.
Yes. We serve clients in 40+ countries across North America, Europe, Asia, Africa, and beyond. Our team operates 24/7 and is familiar with international financial regulations and cross-border recovery frameworks.
Contact us via our website or WhatsApp. Provide a brief description of your situation and we'll respond within 1 hour with a free case assessment. No commitment required.
Yes. Bank wire fraud recovery is possible, especially when reported quickly. We work with your bank's fraud department, file regulatory complaints, and pursue legal channels to recover wire transfer and ACH payments.

Cryptocurrency Recovery

5 Questions

Yes. We recover Bitcoin (BTC), Ethereum (ETH), USDT, BNB, and 100+ other cryptocurrencies. Our blockchain forensic analysts trace transactions across wallets and exchanges to identify and recover stolen funds.
Blockchain transactions are irreversible, but that doesn't mean funds are gone forever. We trace where funds moved, identify scammer exchange accounts, and work with exchanges and law enforcement to freeze and recover assets.
Yes. We specialize in lost wallet and private key recovery for forgotten passwords, lost seed phrases, corrupted wallet files, and locked hardware wallets using advanced cryptographic recovery techniques.
Helpful details include transaction IDs, wallet addresses, platforms used, dates and amounts, and communications with the scammer. We can work with partial information if you don't have everything.
Yes — pig butchering and fake crypto investment platforms are a major case type. We trace deposited funds, identify operators, and pursue recovery through blockchain analysis, exchange cooperation, and legal action.

CashApp, PayPal & Payment Apps

4 Questions

Yes. We recover funds from CashApp flipping scams, fake support fraud, unauthorized access, and social engineering through official dispute channels and legal mechanisms.
Yes. We handle recovery for PayPal, Chime, Zelle, Venmo, Apple Pay, Google Pay, and other digital payment platforms with expertise in each platform's dispute mechanisms.
Payment app recoveries are often faster than crypto cases. Many CashApp and PayPal cases resolve within 24 to 48 hours. Contact us as soon as possible after fraud occurs.
A denied dispute is not the end. We escalate through regulatory complaint channels, consumer protection agencies, and legal avenues that most individuals don't know exist.

Scams & Phishing Recovery

5 Questions

Yes. Romance scams are handled with extra sensitivity. We trace funds, identify scammer accounts, and pursue recovery through multiple channels. We've helped hundreds of romance scam victims recover their money.
Phishing involves fraudsters impersonating legitimate companies to steal credentials or funds. We recover funds by tracing stolen assets, working with impersonated platforms, and pursuing legal remedies.
Absolutely. Fake forex brokers, binary options platforms, and unregulated crypto trading sites are a major fraud category. We investigate, trace funds, file regulatory complaints, and pursue legal recovery.
Stop all further payments. Screenshot communications and transaction records. Contact your bank or payment platform. Contact us immediately. File a report with local police and cybercrime units.
Yes. We use advanced blockchain tracing to follow funds through multiple wallets and exchanges, and have successfully recovered funds from these complex schemes.

Fees, Pricing & Our Process

4 Questions

No — absolutely not. We operate on a strict no-recovery, no-fee basis. You pay nothing upfront and nothing unless we successfully recover your funds. Be cautious of any firm demanding large upfront payments.
Our fee depends on case complexity and amount. We discuss and agree on a percentage before starting — no surprises. You always keep the majority of what we recover.
If we cannot recover your funds, you owe us nothing. We provide a full investigation report for insurance claims, tax write-offs, or law enforcement. We're transparent about case viability from the start.
We handle cases of all sizes and evaluate every case individually. Contact us for an honest assessment of what's possible — completely free.
First Steps

Just Been Scammed? Do This Now

Stop sending money

Do not pay "recovery fees" to the same scammer — that's a double scam.

Save all evidence

Screenshots, transaction IDs, wallet addresses, chat logs, emails.

Report to your bank

File fraud reports with your bank or payment app immediately.

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Free assessment within 1 hour — time is critical for recovery.

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