Legal

Privacy Policy.
Your Data, Protected.

Last Updated: January 1, 2025 · Effective: January 1, 2025 · Applies Globally

Data Protection

Your personal data is encrypted and never sold to third parties.

Confidentiality

All case details and communications are strictly confidential.

Transparency

We clearly explain what data we collect and how we use it.

Your Rights

Full rights to access, correct, or delete your data.

At Funds Recovery Expert (“we,” “us,” or “our”), your privacy is our highest priority. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit fundsrecoveryexpert.com or use our recovery services.

Section 01 — Information We Collect

We collect information you provide directly when you use our services, submit a case, or contact us:

  • Personal Identification: Full name, email address, phone number, and country of residence.
  • Case Information: Details about your fraud or loss, including transaction IDs, wallet addresses, platform names, and amounts.
  • Communications: Messages, emails, and WhatsApp conversations you send to us.
  • Technical Data: IP address, browser type, device information, and pages visited.
  • Payment Information: Billing details for success-based fees (processed securely through third-party processors).

We only collect information necessary to provide our recovery services.

Section 02 — How We Use Your Information

Purpose Description Legal Basis
Case Recovery Investigate, trace, and recover lost or stolen funds Contract performance
Communication Respond to inquiries and provide case updates Legitimate interest
Legal Compliance Comply with laws, regulations, and court orders Legal obligation
Service Improvement Analyze usage and improve our website and services Legitimate interest
Fraud Prevention Detect and prevent fraudulent activity Legitimate interest

Section 03 — Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only when:

  • Recovery Partners: Forensic firms, legal counsel, and law enforcement — only as necessary and with your consent.
  • Service Providers: Hosting and analytics vendors under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In a merger or acquisition, with appropriate notice.

Section 04 — Data Security

  • SSL/TLS encryption for all data transmitted through our website
  • Encrypted storage of sensitive case information
  • Strict access controls — only authorized personnel access case data
  • Regular security audits and vulnerability assessments
  • Secure deletion when no longer required

Section 05 — Cookies & Tracking

We use essential cookies (required for functionality), analytics cookies (anonymized, e.g. Google Analytics), and preference cookies. You can control cookies through your browser settings.

Section 06 — Your Privacy Rights

Depending on your location, you may have the right to: access your data, rectify inaccuracies, request erasure, restrict processing, data portability, and object to certain processing. Contact us to exercise these rights — we respond within 30 days.

Section 07 — Data Retention

  • Active Cases: Duration of case plus 2 years for legal compliance.
  • Closed Cases: 5 years for regulatory purposes, then securely deleted.
  • Analytics: Anonymized data up to 26 months.
  • Marketing: Until you unsubscribe or request deletion.

Section 08 — Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. WhatsApp communications are governed by WhatsApp’s privacy policy.

Section 09 — Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

Section 10 — Changes to This Policy

We may update this policy and will update the “Last Updated” date, notify active clients of significant changes, and post a notice on our website for 30 days.

Section 11 — Contact Us About Privacy